Payments can be made by debit card and credit card (Visa or Mastercard only) for all customers, when purchasing from our online store and when phoning our customer services team. Customers can also pay by debit card when phoning our customer services team. When paying by credit card on our online store, we will not dispatch your order until we have received clear funds from your account. You will receive an invoice stating no funds are due for your tax purposes. When paying by credit card over the phone, you will also receive an invoice stating no funds are due for your tax purposes.
For orders placed by those who have an existing relationship with Nestle UK Ltd as a Registered Customer, initially organised through a dedicated account manager or our consumer services team, payment can be made either by purchase order, credit card or debit card over the phone with our consumer services team only. For Registered Customers, payment will be due in 30 days from the date of invoice. If you would like to become a Registered Customer to be granted 30-day payment terms, please speak to the customer services team on 0800 745845.
We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage.